Using your mobile web browser (Google Chrome and Safari recommended) you can get push notifications every time a lead replies in LeadTruffle.
Step 1 - Log into LeadTruffle on Google Chrome or Safari
Download (if you don't have it) and open up Google Chrome or Safari web browser on your mobile device
Head to app.leadtruffle.com and log into your LeadTruffle account
Step 2 - Add LeadTruffle as a bookmark on your home screen
Once logged in, click the share button on Chrome or Safari
Then scroll down and click "Add to home screen"
Safari - Share
Chrome - Share
Safari - Add to Home Screen
Chrome - Add to Home Screen
Safari & Chrome - Add LeadTruffle to Home Screen
Step 4 - Log into LeadTruffle via your home screen bookmark
You should now have what looks like a mobile app icon for LeadTruffle on your home screen. Scroll to the last page of your apps if you don't see it.
Click this bookmark / app icon, and log into LeadTruffle like you normally would
LeadTruffle Home Screen Bookmark
Step 5 - Go to Conversations and turn on Push notifications
Head to the Conversations tab in LeadTruffle
Press the "Push notifications" button on the conversation
Allow LeadTruffle notifications
Conversations Tab
Push notifications button
Allow Notifications
When done successfully, you'll get a push notification like the example below any time there is a new message or call in LeadTruffle:
Options: You have two options:
All Replies - Get notified for all incoming messages and calls
Manual Replies - Only get notified when a lead replies to a human takeover conversations
For most users, 1. All Replies makes the most sense.
FAQ
Question | Answer |
Can I disable them later? | Yes - click the same button again or use your mobile devices notification settings. |
Multiple computers/phones? | Enable push on each device where you want alerts. |
Will it drain battery? | No - browsers handle push efficiently; nothing runs in the background |