🚨 T-Mobile and Mint Mobile use the same network and infrastructure, so these call forwarding instructions work for both carriers.
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Missed Call Forwarding (also called conditional call forwarding) means your phone will ring like normal, but if you don’t answer—whether you’re busy, unavailable, or miss the call—it will automatically forward to your LeadTruffle AI number.

This ensures:

It’s a simple, powerful way to boost lead conversion and never let a missed call go cold.

This will forward only unanswered calls to your LeadTruffle AI number.

Step-by-step instructions:

🔁 Note: Every LeadTruffle user has a different number.

Log into your account and copy the number listed under “Missed Call Forwarding”.

You can set a specific amount of time the phone rings before forwarding.
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We recommend setting the ring time to 20 to 25 seconds—this gives you a few rings to answer, but still ensures the AI can jump in quickly if you’re unavailable.

By default, T-Mobile forwards unanswered calls after about 20 seconds. You can customize this delay to anywhere from 5 to 30 seconds, depending on how long you want your phone to ring before forwarding to LeadTruffle.

🛎️Every 5 seconds is roughly equal to one ring.

So, if you want your phone to ring twice before forwarding, set the delay to 10 seconds.

To do that, add **10 between your LeadTruffle number and the final # in the forwarding code.

For example: **61*1[YourLeadTruffleNumber]**10#
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Then press Call.

You’ll see a confirmation on your screen that the new delay has been set.

If you want to go back to your regular voicemail or stop forwarding altogether:

1. Open the Phone app

2. Dial: ##61#

3. Press Call
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You’ll see a confirmation that forwarding has been disabled.

You can view the full list of T-Mobile call forwarding and service codes on their official support page here.
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If you need help or want to test your setup, reach out to our support team - we’re happy to assist.