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How to turn on web-push notifications for conversation replies

How to get reply notifications on mobile.

A
Written by Aaron Decker
Updated this week

Stay on top of new leads even when the tab is closed.
With web-push, your browser shows a toast the second a customer replies.

1 — Turn it on

  1. Open Conversations in the app
    ​https://app.leadtruffle.com/conversations

  2. Click "Push notifications", the button near the reply box.
    Your browser will ask “Allow notifications?” → choose Allow.

  3. Pick All Replies or Only When I’m in Manual Mode.
    You can change this at any time by clicking the "Push Notifications" button again which will bring up this modal:

That’s it! LeadTruffle will now pop up a toast whenever a new message lands.

Supported browsers
• Officially: Chrome (desktop & Android).
• Brave / Edge / Firefox usually work.
• Safari (macOS & iOS 16.4+) works after the “Add to Home Screen” step below.

2 — Desktop (Windows, macOS, Linux)

  1. Make sure you’re using Google Chrome.

  2. Go to https://app.leadtruffle.com/conversations and log in.

  3. Follow the steps in Turn it on above.
    A test toast will appear so you know it’s working.

3 — iPhone / iPad

Apple only delivers push to sites you’ve installed like an app.

  1. In Safari, open https://app.leadtruffle.com/conversations and log in.

  2. Tap the Share icon ▸ Add to Home Screen ▸ Add.
    (This puts a LeadTruffle icon on your home screen.)

  3. Launch LeadTruffle from that new icon.

  4. Tap Enable Push Notifications and allow permissions.

You’ll now get LeadTruffle alerts just like any other iOS notification.

FAQ

Question

Answer

Can I disable them later?

Yes—click the same button again or use your browser’s notification settings.

Multiple computers/phones?

Enable push on each device where you want alerts.

Will it drain battery?

No—browsers handle push efficiently; nothing runs in the background until a message arrives.

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